Select the product you want to work with or find the most important information about the product displayed to the left of the product image.
A) Select product
![04_Produktverwaltung-audiocont-support-en](https://audiocont.com/wp-content/uploads/2019/02/04_Produktverwaltung-audiocont-support-en-1-1024x576.jpg)
B) Product information (status of the product)
![03a_Produktverwaltung-audiocont-support-en](https://audiocont.com/wp-content/uploads/2019/02/03a_Produktverwaltung-audiocont-support-en-1024x576.jpg)
The description of the product information:
- product title
- Product status (red= “in progress” this product cannot be published, yellow= “preview the product can only be sent to selected “beta users”, green=”published” the product can be published and is accessible to all authorized users)
- Unique product ID Name this ID with every support request. This number is unique in the entire Audiocontsystem and therefore there can be no confusion.
- Visibility status: Indicates whether the product is visible in the shop for everyone, or only for employees of a certain company or not at all in the shop is visible.
- Access Restriction: Indicates whether this product can only be downloaded and listened to by employees of a particular company.
- Access Restriction: Indicates whether this product can only be downloaded and listened to by employees of a particular company.