Valid for the shop.audiocont.com, my.audiocont.com and the APP´s and other services of Audiocont of Audiocont Ltd
Cancellation instructions
A) B2C regulation for consumers (not for business customers)
Due to the EU Consumer Rights Directive, consumers in all EU member states have the right to withdraw from online business.
A.1) Express consent to immediate performance of the contract (Section 18 para 1 no. 11 FAGG)
If you have expressly waived the right of withdrawal with the following declaration when purchasing the digital media content:
I hereby expressly agree that performance (execution) of the contract shall commence before the otherwise existing withdrawal period (withdrawal period) has expired. I am aware that my right of revocation expires with the beginning of the execution.
I take note of that, that I have my right of withdrawal (right of withdrawal) in the event of premature (before expiry of the otherwise existing withdrawal period/cancellation period) commencement of contract fulfilment – after provision of a copy or confirmation of the concluded contract on a permanent data medium including the above declaration of consent and declaration of acknowledgement of the loss of the right of withdrawal (right of withdrawal) together with the statutory information (Section 4 para 1 FAGG), as long as they have not been made available on a permanent data carrier before – lose.“)
the following information applies to you:
With the delivery of digital content, the right of withdrawal expires if the entrepreneur
begins with the delivery (download) with the express consent of the consumer in connection with his knowledge of the loss of the right of withdrawal in the event of “premature” (i.e. “immediate”) commencement even before expiry of the otherwise existing withdrawal period after provision of a confirmation of the contract.
Confirmation must take place within a reasonable period after conclusion of the contract, but at the latest before commencement of performance.
.
A.2) In all other cases the following cancellation policy applies
Right of revocation
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or – if the goods are handed over to you before the deadline expires – by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfilment of our information obligations according to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations according to § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period.
The revocation is to be addressed to:
Audiocont Ltd
„audiocont“
The old Casino|28, Fourth Ave.|Hove|EAST SUSSEX | BN3 2PJ |GREAT BRITAIN
E-mail: office@audiocont.com
www.audiocont.com
Contact Information & form
Legal Notice
+++++
Template for the revocation form
Please send us your revocation within the legal transfer period (14 days from receipt) stating the following points:
An;
Audiocont Ltd
UK: The old Casino|28, Fourth Ave.|Hove|EAST SUSSEX | BN3 2PJ |GREAT BRITAIN
EU: Austria | 1030 Wien | Schwarzspanierstr. 11/11
I hereby revoke the contract I have concluded for the purchase of the following goods (description of the article or article number):
1.)…………………………
2.)…………………………
3.)…………………………
Ordered on…………………… /received on……………………….
Name of the consumer(s):
…………………………………………………
Address of the consumer(s):
…………………………………………………
Signature of the consumer(s) (only if communicated on paper):
………………………………………………….
Date:…………………………………………………………………………………………………………………………………………………………………
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Revocation consequences
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you cannot return the received service to us in whole or in part or only in a deteriorated condition, you must pay us compensation in this respect if necessary. This does not apply if the deterioration of the goods is exclusively due to their examination – as it would have been possible for you in a shop, for example. In all other respects, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as your property and refraining from doing anything that impairs its value. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the costs of the return if the delivered goods correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet rendered consideration or a contractually agreed partial payment at the time of revocation. Otherwise the return is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
B) C2C regulation for business customers
The regulation of revocation does not apply to B2B transactions (business relations between companies) for consumers. There is therefore no such legal right of withdrawal in the B2B area (business relations between companies).
End of the revocation instruction
Vienna, 10.08.2017
For the websites APP´s and Shop´s of Audiocont.com (Audiocont Ltd)
Alternative dispute resolution pursuant to Art. 14 (1) ODR-VO and § 36 VSBG:
The European Commission is providing an online dispute resolution (OS) platform, which can be found at http://ec.europa.eu/consumers/odr/ We are not obliged or prepared to participate in a dispute settlement procedure before a consumer arbitration body. The European Commission is providing an online dispute resolution (OS) platform, which can be found at http://ec.europa.eu/consumers/odr/. We are not obliged or prepared to participate in a dispute settlement procedure before a consumer arbitration body.
